Specialist-Technical Services(UAEN) - Aldar Retail Management

Aldar Education
Al Ain, Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Join Aldar Retail Management – Where Talent Meets Opportunity! At Aldar Retail Management, we’re shaping the future of retail across the UAE. From managing vibrant F&B destinations to delivering world-class shopping experiences, we’re redefining how communities connect, shop, and thrive. Our people are at the heart of everything we do - driven by collaboration, excellence, and innovation. If you’re ready to bring your expertise to a dynamic organization, a forward-thinking team and make an impact in one of the region’s leading retail environments, this is your opportunity to be part of something extraordinary Job Purpose: The Specialist - Technical Services supports the implementation of the overall technical services strategy by providing guidance on Hard & Soft FM operations. This includes managing HVAC and MEP systems, overseeing fit-out reviews, supporting tender evaluations, and ensuring compliance across technical service delivery within large-scale retail and mixed-use assets Key Responsibilities: HVAC & MEP Oversight: - Responsible for the mall’s complete HVAC system, ensuring optimal performance at all times. - Review and approve HVAC modifications within tenant areas to ensure system compatibility. - Oversee other MEP systems including BMS, vertical transportation, fire alarm/firefighting, and general building infrastructure. Hard & Soft FM Support & Strategy: - Scope, review, and evaluate Hard & Soft FM service tenders in alignment with strategic goals. - Provide technical input during contract negotiations and recommend technically sound bids. - Guide both internal teams and external FM service providers on Hard FM operations and best practices. Facility Management Operations: - Assist in managing overall facility operations and fit-out delivery across assigned properties. - Review and administer capital improvement works (CAPEX), including budgeting and approvals. - Support the development and maintenance of updated asset registers and lifecycle reports. - Assist in monitoring annual Hard FM budgets in line with SLAs and business models. Compliance & Stakeholder Coordination: - Ensure adherence to health, safety, and compliance policies across assets. - Maintain and enhance service provider relationships to improve performance and SLA delivery. - Actively review and approve tenant fit-out documentation for compliance and integration. - Contribute to service provider evaluations and assist in refining SLA performance. Qualifications: - Bachelor’s degree (BSc) in Engineering (Mechanical, Electrical, or related discipline). Experience: - Minimum 4 years of experience in technical/operational Hard & Soft FM roles, preferably in large mixed-use developments or shopping malls. Skills: - In-depth knowledge of HVAC, BMS, FA/FF, and other MEP systems. - Experience with Hard & soft FM contract tendering, evaluation, and vendor management. - Familiarity with fit-out requirements, building compliance, and asset lifecycle planning. - Ability to conduct research and define technical standards and manning models. - Effective conflict resolution and negotiation capabilities. - Analytical thinker with a structured approach to technical problem-solving. - Organized and methodical with the ability to prioritize tasks effectively. - Detail-oriented and committed to operational excellence. - Strong sense of ownership and responsibility for systems performance and compliance.

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