Business Development & Client Success ManagerBusiness Development & Client Success Manager

Company not disclosed

Hong Kong SAR
Salary not specified
Posted
Full-time
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Job Description

About Butler Butler is building the "Company Brain" for building operations. We turn the messy, unstructured frontline data that runs real buildings — voice notes, WhatsApp messages, photos, verbal handovers — into structured, usable knowledge. We already work with some of Hong Kong's largest property developers and property managers, with 100+ buildings live, and we're expanding across Singapore and beyond. We're a lean, fast-moving team. If you want to help disrupt an old-school industry and grow with the company as it scales, this is a rare seat. The role Full client journey — from finding the client, to the first conversation, to a long-term relationship. That means generating leads, attending industry events, pitching to prospects, and then staying with clients after they sign: onboarding them, building trust, and acting as the bridge between our tech team and the client. This is a role for a hunter with a service heart. You won't wait for leads or instructions — you'll spot opportunities, start conversations, follow up, and take ownership of results. What you'll do - Generate qualified leads every month through outreach, networking, events, partnerships, and referrals - Find and attend relevant industry events; represent Butler and open doors - Pitch and present to prospects with confidence - Onboard new clients and manage relationships after conversion - Act as the bridge between clients and our tech team — translating client needs into product feedback - Keep a clean CRM and pipeline, with disciplined, never-ending follow-up - Wear multiple hats across BD, account management, events, light marketing, and admin We're open to two kinds of background - You know the industry — you've worked in property or facilities management in Hong Kong and understand how it works, the different stakeholders, and how decisions get made. Or, - You know how to sell tech — you've done B2B sales in tech, you're comfortable with software, and you can run a demo and a pipeline with confidence. - If you have both, even better — but we don't expect it. And if you're coming from a stron customer-facing background — reception, front-of-house, hospitality, customer service — and you're ready to step into a sales and account-management role, we genuinely want to hear from you. Attitude and people skills matter more to us than a traditional sales CV. What we're looking for - Smart, quick on your feet, and able to think about client fit rather than just pushing product - Presentable and credible in front of enterprise clients - Patient and persistent — comfortable following up again and again without losing warmth - Strong communicator, in person and in writing - Organised, detail-oriented, and accountable — especially on remote/WFH days - Tech-savvy and happy to be an early user of our own product, feeding insight back to the team - Resilient to rejection and excited to grow in a fast-moving, non-structured environment Nice to have - Enterprise or B2B sales experience - Presentation and Customer Service experience - Familiarity with CRM, SaaS tools

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