Clinic Manager

Job Purpose To lead clinic operations, drive business performance and profitability, and ensure an excellent customer experience while maintaining Kaya standards. Key Responsibilities - Drive clinic revenue, collections, consumption, and overall business targets. - Manage and motivate the clinic team to achieve performance goals. - Oversee daily clinic operations, resources, inventory, and compliance. - Ensure adherence to Kaya SOPs, policies, and local regulations. - Monitor customer experience and resolve escalated client complaints. - Review team performance and provide coaching and development. - Manage clinic reporting, P&L, and operational efficiency. Requirements - Bachelor’s degree. - Minimum 2 years in a similar Clinic Manager role. - Minimum 5 years of customer-facing experience. - Previous clinic management experience is mandatory. - Experience in dermatology, aesthetics, beauty, wellness, or healthcare clinics is strongly preferred. - Strong leadership, sales, people management, and business skills. -

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