Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
Apply on LinkedIn

Job Description

Key Responsibilities - Guest Reception & Seating Management: - Welcome guests with warmth, professionalism, and dignity adhering to fine dining standards. - Manage reservations, waitlists, and VIP guest seating with precision and discretion. - Escort guests to their tables, present menus, and manage optimal table rotation. - Customer Service & Guest Experience: - Anticipate guest needs, manage dietary preferences, and resolve inquiries gracefully. - Oversee reservation channels (phone, WhatsApp) and maintain detailed guest profiles. Operations & Communication: - Coordinate with servers, captains, and kitchen staff to ensure a smooth service flow. - Communicate VIP arrivals and special occasions to the team. - Support service staff during peak hours to maintain operational efficiency. Etiquette & Compliance: - Maintain high standards of grooming, posture, and uniform presentation. - Ensure front entrance and waiting areas are clean, safe, and compliant with health and safety regulations. Requirements & Qualifications - Experience: Previous experience as a Hostess or in a guest-facing role within fine dining or high-end hospitality is preferred. - Skills: Strong organizational, multitasking, and problem-solving abilities under pressure. - Communication: Excellent interpersonal skills and professional presentation. Languages: - English: Professional fluency required. - Arabic: Professional proficiency is a strong advantage.

Similar jobs

About Al Sahraa Group

Other
Abu Dhabi, United Arab Emirates
Visit Website
All jobs at Al Sahraa Group

Ready to apply?

Apply at the source, or let Jd help you prepare your application.

Apply on LinkedIn