Vendor Relations Specialist
Brick & BoltJob Description
Job Description – City Vendor Manager Role Overview We are looking for a highly driven City Vendor Manager to own the end-to-end vendor ecosystem for a city. The role requires managing contractor relationships, resolving escalations, driving timely payouts, and ensuring seamless coordination between internal stakeholders and vendors. The ideal candidate is data-driven, possesses exceptional stakeholder management skills, and can influence outcomes through strong communication and negotiation. Key Responsibilities - Own the complete vendor management function for the assigned city. - Manage end-to-end vendor escalations and ensure timely resolution with a high level of ownership. - Drive vendor payouts by coordinating with internal finance, operations, and business teams to ensure adherence to timelines. - Build and maintain strong relationships with a large contractor/vendor base to drive performance and maintain compliance. - Influence vendors to improve operational adherence, quality, and customer experience. - Collaborate cross-functionally with Operations, Finance, Procurement, Quality, and Leadership teams to drive key business outcomes. - Analyze vendor performance, identify gaps, and drive data-backed improvement initiatives. - Monitor operational metrics, identify risks proactively, and recommend corrective actions. - Ensure process compliance while continuously improving vendor experience and operational efficiency. Desired Skills - Excellent stakeholder management and relationship-building skills. - Strong in data analysis and have high proficiency in google sheets, SQL - Strong communication, negotiation, and influencing abilities. - High ownership with the ability to independently drive initiatives. - Ability to manage multiple priorities in a fast-paced environment. - Experience handling a large contractor or vendor network is highly preferred. - Sales acumen with the ability to build trust and drive outcomes through relationships. Preferred Qualification - sBachelor's degree in Engineering, Business, Operations, or a related field - .2–4 years of experience in Vendor Management, Sales, Business Operations, Analytics, or a related domain - .Prior experience managing large vendor/partner ecosystems is preferred - .Experience in startups, marketplaces, construction, logistics, e-commerce, or similar operational businesses is an added advantage .
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