Senior Executive, Premium Customers Sales
LIXILJob Description
Location: Joo Chiat, Singapore Role Business Development Sr. Executive, PCS Singapore owns lead generation and new account acquisition across the PCS B2B portfolio. You will execute prospecting and closing activities against a pipeline you build, manage assigned existing accounts for growth and renewal, and implement account strategies set by the PCS Leader. This is a revenue-owning role with a hunter mindset (70%) paired with account management and relationship building (30%). Duties & Responsibilities Job Specification 1. Lead Generation & New Account Acquisition (70% focus) - Own prospecting pipeline: identify, qualify, and pursue new accounts across the B2B segment - Execute direct outreach (cold calls, emails, site visits, industry events) to build new relationships Lead sales negotiations, prepare proposals/quotations, and close deals - Track pipeline metrics, conversion rates, and activity against targets - Identify market opportunities and decision-makers in assigned segments - Deliver consistent activity in high-priority prospect segments; comfort with rejection and resilience required 2. Account Management (30% focus) - Manage existing account portfolio for retention, expansion, and repeat business - Develop account strategies in alignment with Leader’s direction - Address inquiries and concerns promptly; build loyalty through consistent engagement - Monitor account health and flag risks or opportunities - Collaborate with operations to ensure smooth delivery and customer satisfaction 3. Sales Execution & Reporting - Prepare accurate, timely sales reports and pipeline updates (weekly/monthly) - Maintain disciplined CRM records of all customer interactions and sales activities - Analyze sales data and customer feedback to identify improvement opportunities - Work with retail sales and cross-functional teams to align efforts and execution 4. Cross-Functional Collaboration - Collaborate with peer B2B Sales colleagues to coordinate prospecting efforts and avoid account conflicts (shared client pool) - Work with IKAM and Projects teams to align on common clients and opportunities - Support coordination on complex deals requiring multiple stakeholder input - Contribute to shared market intelligence and competitive insights Education, Training, Qualifications Bachelor’s degree in Business, Sales, Marketing, or related field Experience & Technical Skills - Minimum 5+ years in B2B sales, new business development, or account management — preferably in premium/complex segments or building & construction - Proven track record of prospecting, cold outreach, and closing new accounts - Proficient in MS Office (especially PowerPoint and Excel for reporting and presentations) - Comfortable with CRM tools and sales analytics platforms - Ability to work independently while collaborating cross-functionally Languages Fluent English Soft Skills - Strong interpersonal and negotiation skills; ability to build trust quickly - Hunter mentality: comfort with rejection, self-motivated, goal-driven - Detail-oriented and organized; strong ability to manage multiple accounts and opportunities simultaneously
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