Job Description
Job Description Rakbank is looking for an experienced Assistant Manager - QA to lead testing initiatives and act as a Subject Matter Expert (SME) for Banking Systems. This role is responsible for driving quality assurance best practices, test automation, and end-to-end testing across digital banking solutions while managing onshore and offshore QA teams. What You Will Do - Lead end-to-end testing activities across SIT, UAT, Performance Testing, and Production releases. - Design and implement test strategies, frameworks, and automation solutions. - Act as SME for Core Banking, Digital Banking, CRM, IVR, ATM, Cards, and Banking Systems Integration. - Collaborate with business, technology, vendors, and external partners to ensure quality delivery. - Manage defect triage, QA governance, risk mitigation, and release readiness. - Drive continuous improvement through QA metrics, dashboards, and reporting. - Lead and mentor QA teams while coordinating with third-party vendors and service providers. What You Will Bring - Bachelor's degree in information technology, Computer Science, Engineering, or a related discipline. - Minimum 5 years of QA/Testing experience, with at least 3 years in a Lead or SME role supporting banking systems and transformation projects. - Strong experience in: - Functional, Integration, Regression, and Automation Testing - Banking Systems and Digital Channels - Agile, Waterfall, and DevOps environments - Test Automation Tools such as Selenium, UFT, JMeter, TestNG, Postman, or similar - Proven leadership experience managing distributed/onshore-offshore QA teams. - Excellent stakeholder management, communication, and analytical skills. Preferred Skill - Core Banking Platforms - Digital Banking Channels - Cards & Payments Systems - Banking Integrations - Compliance & Regulatory Testing
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