Digital Transformation Manager

As the Digital Transformation Manager at Cathay Subsidiary Services, you will be responsible for driving strategic digital transformation initiatives. Your role includes ensuring that the organization's digital capabilities and solutions are aligned with business needs and objectives, fostering innovation, and enhancing customer and employee experiences. Key Responsibilities - Develop and execute a comprehensive digital transformation strategy across the four subsidiaries, ensuring alignment with business objectives and the group's digital vision. - Lead and drive digital transformation initiatives across the subsidiaries, including data and analytics transformation, AI and emerging technology adoption, business process automation, and digital culture building, to improve operational efficiency, strengthen decision-making, and deliver measurable business value. - Conduct proactive research on new tech development and monitor industry digitization trend.  Conceive potential applications and use cases for the subsidiaries, liaise with vendors and concerned parties to conduct proof of concept (POC) or technology (POT) in an agile manner and make recommendation for future developments. - Work closely with the BU to come up with business requirements on digital transformation with clear business objectives.  Develop or support BU to develop business case for new projects with sound justifications and collaborate with supporting department, such as IT, Engineering and Procurement to go through the project approval process and project structure design. - Manage digital projects effectively and realize benefits by ensuring successful implementation and optimization of digital technologies to fully achieve organizational. - Develop and implement staff training programs to ensure employees are equipped with the necessary skills and knowledge to effectively utilize digital technologies and processes, contributing to the success of the digital transformation initiatives. - Develop and maintain strong working relationships with internal and external partners, including vendors, technology providers, and customers. - Oversee the Digital team, managing resources, budgets, and performance, and ensuring successful project delivery and stakeholder engagement. - Other ad-hoc duties as assigned.   Requirements - Bachelor's degree in Business, Management, Computer Science, Information Management, or a related discipline; candidates with other educational backgrounds and strong technology know-how combined with relevant experience will also be considered. - Minimum 5 years of experience in digital transformation, technology management, and project management, preferably in the airline, cargo, catering, or laundry industries. - Experience in applying agile development methodologies and collaborating with or leading agile teams to deliver business-centric digital solutions. - Proven track record of leading and implementing successful digital initiatives and projects, with strong project management, change management, vendor management and stakeholders’ management skills. - Excellent leadership, communication, and interpersonal skills. - Empathetic, analytical, strategic, and innovative mindset with a strong focus on continuous improvement and customer satisfaction. - Excellent command of written and spoken English and Chinese.

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