Housekeeping Supervisor

Company not disclosed

Mecca, Makkah, Saudi Arabia
Salary not specified
Posted
Full-time
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Job Description

As a Housekeeping Supervisor, you play a crucial role in ensuring the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your responsibilities include overseeing the housekeeping team, implementing cleaning schedules, and maintaining high standards. You lead by example, fostering a positive and efficient work environment, while actively contributing to the overall guest satisfaction and operational excellence of the hotel. Key Job Responsibilities: - Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors. - Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks. - Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction. - Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards. - Monitor room status and communicate effectively with the Front Office Department for efficient operations. - Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items. - Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels. - Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Assistant Executive Housekeeper / Assistant Housekeeping Manager. - Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards. - Uphold environmental, health, and safety standards in alignment with organizational policies. - Adhere to the company’s environmental, health, and safety procedures and policies.

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