Admission & Registration Officer

We are seeking a detail-oriented and service-driven Admission & Registration Officer to support student admissions, registration processes, and records management. This role plays a key part in ensuring a smooth and efficient experience for applicants and enrolled students while maintaining compliance with institutional policies. Key Responsibilities 1. Admission Processing & Applicant Support - Guide applicants (walk-in, phone, online) through the admissions process - Review applications and ensure completeness - Communicate acceptance decisions and follow up on missing documents - Track payments, contracts, and required forms - Prepare acceptance letters and official communications - Update applicant status in the Student Information System (SIS) 2. Financial Aid Coordination - Handle documentation for financial aid programs (e.g., Daeem, Tamooh, Tamkeen, Forsan) - Prepare contracts, promissory notes, and agreements - Maintain accurate records in SIS and internal systems - Coordinate with Legal Affairs for contract validation 3. Student ID Card Management - Verify eligibility and issue student ID cards - Manage reprints and maintain issuance logs 4. File & Document Management - Organize and maintain student records - Track missing and submitted documents - Ensure secure storage and easy retrieval of files 5. Student Services & Technical Support - Respond to student inquiries (SIS, email, Blackboard access) - Process withdrawals, reactivations, and major changes - Issue official documents (transcripts, letters, study plans) - Support students during registration periods Requirements - Bachelor’s degree in Administration, Education, or related field - 1–3 years of experience in admissions, registration, or student services - Strong knowledge of SIS systems and Microsoft Office - Excellent communication and customer service skills - Fluent in Arabic and English Core Competencies - Customer Service Orientation - Attention to Detail - Organization & Time Management - Problem-Solving - Confidentiality & Professional Ethics - Initiative & Accountability