Operations - Investment / Buy side or Sell side - 50k to 60k
ConnectedGroupJob Description
Operations / Trade Support - Investment / Buy side or Sell side - 50k to 60k I am currently helping our Client seeking a candidate with sell side or buy side operations experience to join the team in Hong Kong. Your role: - Oversee ETF and fund valuation processes, review NAV calculations, and provide timely approval or challenges to third-party administrators. - Identify and escalate valuation anomalies, implement control enhancements, and drive operational efficiencies. - Collaborate with Fund Management to resolve valuation inquiries, supporting the accurate and prompt publication of NAVs. - Review post-trade transaction cost analyses, understand fund flows and trading activity, and support expense reconciliation. - Assist in launching new ETFs and share classes by coordinating operational readiness and process integration. - Manage oversight of outsourced service providers across trade lifecycle stages, ensuring high-quality service, strong controls, and support for Trading and Fund Management teams. - Monitor APAC market activities, identify settlement risks, operational exceptions, and trade mismatches, and facilitate timely issue resolution. - Oversee subscription and redemption processes, ensuring efficient funding, trading, and client servicing. - Investigate reconciliation discrepancies, custody issues, and operational breaks, acting as a primary contact for stakeholder queries and escalation where needed. - Maintain strong relationships with clients, internal teams, and external service providers, ensuring clear communication and efficient issue resolution. Ideally you have: - Proven experience in Investment Operations, with strong knowledge of fund valuation, NAV production, and valuation oversight. - Deep understanding of the trade lifecycle, settlement, custody, and post-trade processes across EMEA and APAC markets. - Experience managing outsourced providers, monitoring service delivery, controls, and SLA adherence. - Skilled in reconciling cash, stock, and NAV discrepancies, with a focus on root cause analysis and timely resolution. - Ability to operate effectively in multi-currency environments, familiar with custodians and matching platforms such as CTM. - Excellent stakeholder management skills, with the ability to communicate effectively across functions and geographies. - Strong risk management mindset, demonstrating ownership, attention to detail, operational judgment, and disciplined escalation. - Proactive problem solver with a focus on continuous improvement, working efficiently in fast-paced global settings. - Fluent in English. Please reach out to German Cham at german.cham@connectedgroup.com for more information. Operations / Trade Support - Investment / Buy side or Sell side - 50k to 60k
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