Associate - Patient Services

- Responsible for accurate OP and IP billing as per approved tariffs, packages, and clinical documentation - Prepare, process, and submit insurance claims for cashless and reimbursement cases within TAT - Coordinate with doctors, nursing, front office, TPAs, and insurance companies for billing and authorization - Verify patient eligibility, policy coverage, pre-authorizations, exclusions, and approvals - Ensure compliance with hospital billing policies, insurance guidelines, and statutory requirements - Identify, correct, and prevent billing errors, discrepancies, and revenue leakages - Track claim status and follow up to ensure timely approval and settlement - Handle patient and attendant queries related to billing and insurance processes - Maintain accurate documentation, records, and audit-ready files - Support revenue optimization while ensuring transparency and patient satisfaction Qualifications Education: Any Graduate Experience: Preferred experience of 1 year into Hospital OP/IP Billing and Insurance. Freshers with good communication skill can apply. Must have skills - Passion for Excellence - Results Orientation - Communication Skills - Customer Focus - Integrity & Ethics Good to have skills - Building Relationships - Leadership & Influencing - Problem Solving and Decision Making - Functional Expertise - Negotiation