Job Description
Program Manager – LATAM Location: LATAM (Remote) Experience: 2–4 Years Employment Type: Full-Time / Part-Time Languages:Spanish or Portugal, English About Awign Awign is one of Asia's largest Work-as-a-Service platforms, with a network of 1.5M+ workforce professionals across 800+ cities. We support global enterprises in AI data collection, data annotation, robotics data generation, and large-scale workforce operations. Role Overview We are seeking a highly motivated Program Manager to lead and execute large-scale AI data collection, annotation, and workforce programs for global clients. The ideal candidate will be responsible for end-to-end project delivery, stakeholder management, operational excellence, and ensuring high-quality outcomes across multiple concurrent programs. Key Responsibilities - Manage end-to-end delivery of AI data collection and annotation programs. - Coordinate with clients, internal teams, vendors, and freelancers to ensure timely execution. - Develop project plans, timelines, resource allocation strategies, and risk mitigation frameworks. - Drive program reporting and stakeholder communication. - Monitor KPIs, SLAs, quality metrics, and operational performance. - Manage large, distributed workforces and vendor networks across multiple geographies. - Identify process improvement opportunities and implement scalable operational solutions. - Collaborate closely with operations, quality and vendor management teams. - Handle escalations proactively and ensure successful project delivery. Required Qualifications - Bachelor's degree in Engineering, Business, Operations, or a related field. - 2–4 years of experience in Program Management, Operations, BPO, Crowdsourcing, AI Data, or Workforce Management. - Strong project management and stakeholder management skills. - Experience managing large-scale operations involving multiple vendors and teams. - Excellent analytical, problem-solving, and decision-making abilities. - Strong verbal and written communication skills in English & Spanish/Portugal. - Proficiency in Excel, Google Sheets, project management tools, and reporting dashboards. Preferred Qualifications - Experience in AI/ML data annotation or data collection projects. - Experience working with global clients across different time zones. - Experience managing distributed freelance, crowdsourcing, or gig workforces. - Spanish and/or Portuguese language proficiency is a plus. Why Join Awign? - Work on cutting-edge AI and Robotics programs. - Manage projects for leading global AI companies. - Collaborate with international teams across multiple countries. - Opportunity to build and scale high-impact programs from the ground up. - Fast-paced, entrepreneurial environment with significant growth opportunities.