Senior Relationship Manager
Finance HouseJob Description
Summary The Senior Relationship Manager is a key contributor to the success of the Corporate & Commercial Finance division. This role is responsible for managing a portfolio of high-value corporate clients, acquiring new strategic relationships, driving revenue growth, and ensuring prudent risk management. The incumbent will act as a trusted advisor to clients, offering customized financial solutions while aligning with FH’s strategic objectives and regulatory standards. Major Responsibilities Client Relationship Management - Manage and grow a designated portfolio of corporate and commercial clients. - Build long-term, trusted relationships through proactive engagement and advisory support. - Conduct regular client meetings to understand evolving business needs and offer tailored financial solutions. - Drive client satisfaction and retention by providing best-in-class service and guidance. Business Development & Revenue Generation - Achieve business targets including revenue, portfolio growth, and profitability as assigned by the Head of Department. - Proactively identify and convert new business opportunities within targeted industries or sectors. - Cross-sell a broad range of products including lending, deposits, trade finance, retail products, and insurance solutions. - Maximize wallet share and deepen client relationships through strategic sales initiatives. Credit & Risk Management - Conduct thorough credit assessments and financial analysis for new and existing clients. - Prepare and recommend credit proposals in compliance with internal policies and regulatory requirements. - Monitor portfolio performance and identify early warning signals to mitigate risk exposure. - Ensure timely completion of credit reviews and adherence to quality benchmarks. Internal Collaboration & Leadership - Collaborate with internal stakeholders including Credit, Risk, Treasury, Legal, and Operations to ensure seamless client onboarding and service delivery. - Lead discussions on deal structuring, pricing, and credit solutions in coordination with product and credit support teams. - Provide mentorship and guidance to junior relationship managers or support staff where applicable. - Ensure clarity and communication of service standards and client requirements to internal teams. Market Intelligence & Strategic Engagement - Maintain up-to-date knowledge of market conditions, industry trends, and regulatory developments. - Share client and market insights with leadership to support informed strategic decision-making. - Represent Finance House at key industry events, conferences, and client gatherings to enhance visibility and networking opportunities. - Keep clients informed on changes in FH offerings, market conditions, and compliance requirements. Skills and Competencies Technical Proficiency - Strong knowledge of corporate banking products, loan structuring, and financial instruments. - Expertise in credit analysis, documentation, and regulatory frameworks (KYC, FATCA, AECB). - Solid understanding of banking laws and compliance standards. Qualifications & Experience Education: - Bachelor’s degree in Finance, Banking, or a related field. - A Master’s degree or professional certification (e.g., CFA, CA, or similar) is an advantage. Experience: - Minimum 10 years of professional experience in the financial services industry. - At least 6 years in banking, including 3 years specifically in corporate or commercial lending and client relationship management.
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