Application Support Resident Engineer

Job Description We're seeking an Application Support professional with 5+ years of experience troubleshooting business-critical applications. The ideal candidate has a strong analytical mindset, can diagnose issues through log analysis, and stays calm under pressure while communicating clearly with stakeholders. Technically, this role requires hands-on experience with Windows Server administration, IIS configuration, RDBMS (MS SQL/Oracle, PostgreSQL preferred), API troubleshooting (Postman or similar), and basic PowerShell scripting. Job Requirements Required Qualifications - A bachelor’s degree in computer science or a related discipline is preferred - 5+ years of experience in application support - Strong troubleshooting and analytical skills - Ability to analyze logs and identify root causes - Ability to handle critical issues under pressure - Excellent communication and customer-handling skills - Ability to work independently Technical Skills - Microsoft Windows Server administration - IIS configuration and troubleshooting - Experience analyzing IIS and application logs - RDBMS knowledge (MS SQL / Oracle; PostgreSQL preferred) - API troubleshooting and testing - Experience with Postman or similar tools - Basic PowerShell scripting

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