Job Description
Sales Job Purpose This role serves as the first point of contact for customers visiting or contacting CEER Centers. The role is responsible for delivering a welcoming and professional customer experience, managing front desk operations, and supporting showroom sales and operations teams through effective coordination, communication, and administrative support. Key Functional Responsibilities - Greet showroom visitors courteously and professionally, ensuring a positive first impression. - Manage customer flow by directing visitors to the appropriate sales advisors or departments. - Ensure customer waiting areas are organized, presentable, and aligned with CEER’s brand standards. - Handle incoming calls, emails, and inquiries, responding promptly or redirecting as required. - Schedule appointments, test drives, and customer visits in coordination with Sales teams. - Maintain accurate records related to customer visits, inquiries, and appointments. - Assist with filing, document control, and general showroom administration as required. - Coordinate with internal teams (Sales, Delivery and Logistics) to support smooth daily showroom operations. - Support customer handovers and events by assisting with coordination and arrangements. - Ensure compliance with company policies, customer service standards, and reception procedures. Job Requirement - Education: High School / Diploma in Business Administration, or a related field. - Experience: 0 - 2 Years in a relevant field